We are committed to getting your skincare and healing products to you quickly and safely. We are also committed to ensure that all the services/program enrolment is done on time.

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1. Processing Times:

Please allow 7 business days for your order to be processed and shipped. This timeframe may vary depending on product availability and order volume. You will receive a confirmation email with tracking information once your order has shipped.

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2. Shipping Methods:

We offer several shipping methods to meet your needs. Shipping costs are calculated based on your order weight, destination, and chosen shipping method. You will see the available shipping options and costs at checkout.

Estimated Delivery Times:

• Standard Shipping: [7 - 10 business days] (within India)

• Expedited Shipping: [Will be launched soon]

International Shipping:

We currently do not offer international shipping. However, we are working on expanding our services and may offer international shipping in the future.

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3. Order Tracking:

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the tracking link in the email/phone or visiting the carrier's website.

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4. Delivery Confirmation:

A signature may be required for some deliveries. Please ensure someone is available to receive your order at the delivery address.

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5. Lost or Damaged Packages:

If your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to investigate the issue and resolve it as quickly as possible.

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Please note:

• We are not responsible for delays caused by customs clearance or unforeseen circumstances.

• We reserve the right to choose the most appropriate shipping method for your order, even if you select a specific method at checkout.

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We appreciate your understanding!

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Contact Us:

If you have any questions about our shipping policy, please contact us at hello.sknx@gmail.com